Shipping policy

Shipping Policy

Welcome to Kitchenet! We are committed to providing you with a seamless shopping experience. Please read our shipping policy to understand how we handle orders, shipping, and delivery.

Order Processing
Orders are processed within 1-2 business days. Please note that orders placed on weekends or holidays will begin processing on the next business day.

Shipping Methods and Costs
We offer Standard Shipping: 5-7 business days, and Express Shipping: 2-3 business days. Shipping costs are calculated based on the weight and dimensions of your order, as well as your location. Final shipping costs will be displayed at checkout.

Free Shipping
We offer free standard shipping on all orders over $100.

International Shipping
Currently, we ship only within the United States. We do not offer international shipping at this time.

Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on the carrier's website.

Delivery Issues
If your order has not arrived within the estimated delivery time, please contact our customer support. We are here to help resolve any issues with your shipment.

Contact Us
For any questions or concerns regarding your shipment, please contact us at support@kitchenet.com or call us during our support hours, Monday to Friday, 9 AM to 5 PM.

Thank you for choosing Kitchenet for your outdoor kitchen needs!