Refund policy

Return and Refund Policy

We at Kitchenet strive to ensure you are completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we are here to help.

Returns
You have 30 calendar days from the date you received your item to request a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact us at support@kitchenet.com with your order number and details about the product you would like to return.

Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take several days for the refund to reflect in your account, depending on your card issuer's policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Exchanges
If you need to exchange your item for a different product, please contact us at support@kitchenet.com. We will assist you with the exchange process.

Customer Support
If you have any questions about our return and refund policy, do not hesitate to contact our support team. We are available Monday through Friday, 9am to 5pm.

Email: support@kitchenet.com